Key 2019 targets
70% of National and provincial departments achieve at least level 3 within 50% of the Management Performance Assessment Tool (MPAT) standards for each cycle
Less than 10% of funded posts in national and provincial departments are vacant
The average number of days taken to resolve disciplinary cases is reduced from 143 to 90 days in national and provincial departments
The number of qualified, adverse and disclaimer annual audit reports on national and provincial governments is reduced from 32 to 15 or below
The percentage of cases from the National Anti-corruption Hotline closed by departments is increased from 40% to 75%
At least 70% of users of the Presidential Hotline are satisfied with the response to their queries provided by departments
Heads of Departments spend an average of at least 4 years in their posts
